Countless building and renovation projects have had to compromise on quality at the hands of rogue service providers. At BPM, we understand that finding the right firm and people for any project can be a daunting prospect. Whatever the size or scale of your project, there’s a lot to think about to make sure you make the right decision. But we understand all your concerns. At BPM, we only provide the best service to our customers and clients, which is why we’ve secured TrustMark accreditation through our FENSA membership, a certification which endorses our commitment to both high-quality work and workmanship. TrustMark accreditation means project owners can rest assured that the firm they employ complies with TrustMark Government-endorsed quality for workmanship, understands fair trading practices, and has consumer protection as an integral part of their business.
This scheme stands for continual improvement and excellent customer service. By ensuring all registered businesses adhere to, and maintain, required standards through their expert network of Scheme Providers (such as FENSA), TrustMark gives clients and consumers increased confidence and choice. The accreditation also offers a range of remedial measures to provide further protection to consumers.
When users choose a TrustMark Registered Business, they are engaging an organisation that has been thoroughly vetted to meet the required standards and has committed to exemplary customer service. At BPM, we’ve undergone thorough vetting and on-site inspections to ensure our services continuously raise industry quality standards.
What makes selecting BPM, a TrustMark accredited firm, so worthwhile?
• BPM’s technical skills have been independently checked through regular on-site inspections, trading records, and financial status.
• FENSA has checked and will continue to observe the firm’s quality of work, trading practices, and customer satisfaction level.
• BPM has committed itself to the TrustMark customer charter, which includes insurance, good health & safety practices, and customer care.
• BPM can offer an Insurance Backed Warranty.
• BPM can tell you about any ongoing building regulations and requirements you must comply with.
• If you have any problem or disagreement, there will be a clear and user-friendly grievances redressal mechanism to help resolve the issue.
For a firm who can deliver peace of mind, look no further than BPM for any building and renovation project in or around your property!
